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The Situation

You bought good software. One decision at a time.

Each tool was the right call the day it was bought. None was bought with the others in mind. So the connecting happens in people, and the more you grow, the more people it takes.

Our ideal clients are growing B2B companies who have already established a strong foundation, but that foundation exists in multiple places that don't communicate. It’s fixable, usually without buying anything else. Our interpretation of "growing" aligns with companies that have 50–500 employees and/or $5M–$150M in revenue. This isn't exclusive – as long as you're genuinely interested in improvement, we're eager to help!

The Cartographer Journey

Map it, design it, build it — in that order.

Skipping a step is what creates the mess. You can't design a system you haven't watched running, and you can't build one you haven't designed.

  1. 01 Reality Where you are now
  2. 02 Orientation Discovery & audit
  3. 03 Cartography Mapping & design
  4. 04 Exploration Build & implement
  5. 05 Horizon A new perspective

Orientation

We document how work actually moves — the spreadsheet someone updates every morning, the call that has to happen before anything ships, the step that only works because one person remembers it. About four weeks.

Cartography

We draw the future state explicitly, incorporating both systems and process: every handoff, every data point, and when the system should automate versus escalating to a person. About twelve weeks, depending on scope.

Exploration

We build it with you, train your team on how it works, then hand over documentation detailed enough that a new hire can't immediately break it, all while helping you conceptualize/plan future improvements. About six weeks.

The Atlas

Your team owns the system after we leave.

Every engagement produces The Atlas — the documentation and training repository for the operation we built with you. Not a folder handed over on the last day, but the record of how everything works, written as we go, in the language your team already uses. Don't be overwhelmed though – this information is configured in an LLM tailored to you so you can quickly find answers to any question.

Recent work

Our focus is a person, not a category of people.

One size does not fit all. By working with a diverse group of clients, we can think of unconventional, but extremely effective solutions to challenges.

These are just a couple examples. We've partnered with dozens of clients spanning a variety of industries!

Find out where your team is doing the software’s job.

Thirty minutes. No deck, and no discovery questionnaire to fill in first.

Schedule a Chat
  • You tell us where the manual work is: the export, the re-keying, the useless "report"
  • We name which part of the foundation is causing it, and roughly what it costs you
  • We describe how our process would benefit you specifically and how you'd be involved
  • We tell you if we are not a good fit, and refer you to someone who could be